11.3 C
Manchester
Thursday, April 3, 2025
BusinessBespoke International Group announces record growth in 2022

Bespoke International Group announces record growth in 2022

This year, Bespoke International Group recorded record revenues, profits, and staff numbers, effectively doubling its size. The company’s major clients are in the financial, retail, telecom, travel, utility, and insurance sectors.

The businesses most impressive growth figures include:

The company headcount now topping 1400, up from 700 in 2021.

Employee numbers growing from 700 to 1400 in the past 12 months

Bespoke’s customer base includes one of Manchester’s fastest growing E Commerce retail businesses. Additionally, the company has successfully entered new geographic markets in 2022, onboarding clients in the United States and Australia.

Warrington-born Bespoke International Group (Bespoke) CEO Mark Thomason lives in Cheshire and is one of the founding fathers of the international call centre industry in South Africa. Operating as a UK-based strategic consultant, the director commented:

“We’re delighted with our performance over the past year. Six new clients, mainly in the utilities / energy sector and retail customer services have helped us deliver our impressive growth. This is a real testimony to the talents and efforts of our outstanding team. The senior team at Bespoke includes those who have progressed from ‘floor to board’ and they attribute the rapid growth to having attracted the ‘right clients’, which align with their company culture.”

Operationally, the call centre in Durban has also undergone a huge transformation and an investment in technology that matches the company’s rapid growth in clients and revenues.

Recognising how the Bespoke value proposition continues to be a compelling one, Mark Thomason commented:

“We always focus on continuous improvement and strive to achieve, as a minimum, the same performance levels as our clients or partners in-house teams. Having recently been audit approved for ISO 20071, we’re looking forward to having an even greater validation of our service offering.”

News Desk
News Deskhttps://www.businessmanchester.co.uk/
The Business Manchester News Desk team is a collective of experienced journalists and editors dedicated to delivering comprehensive business news and insights from the Manchester area and beyond. With a strong background in finance, technology, property, and innovation, our team ensures that our readers stay well-informed about the latest trends and developments in the business world. Through in-depth reports and insightful analysis, the Business Manchester News Desk team is committed to providing high-quality journalism to its audience.
Latest

Argella Moves Global Base to Dubai, Strengthening Focus on Digital and AI Growth

Technology advisory firm Argella has announced the relocation of its global headquarters from London to Dubai, cementing its commitment to the region as a...

Leasing an Electric Car Now Costs Less Than a London Travelcard

Drive a Dacia Spring for £112/month via salary sacrifice* TfL Zone 1-2 travelcard priced at £171.70 More affordable than top-tier gym plans and...

ECB’s Intraday Liquidity Standards Set the Bar High — But Banks Face a Steep Learning Curve

Banks across the Eurozone are feeling the weight of the European Central Bank’s (ECB) tightened intraday liquidity rules, as new findings from Planixs —...

Work starts on a permanent home for Star Radcliffe Academy

Work has begun on creating a permanent home for Star Radcliffe Academy. The secondary school is the first in Radcliffe for over a decade, offering...
Subscribe to our newsletter
Business Manchester will use the information you provide on this form to be in touch with you and to provide updates and marketing.
Don't miss

Leasing an Electric Car Now Costs Less Than a London Travelcard

Drive a Dacia Spring for £112/month via salary sacrifice* TfL Zone 1-2 travelcard priced at £171.70 More affordable than top-tier gym plans and...

ECB’s Intraday Liquidity Standards Set the Bar High — But Banks Face a Steep Learning Curve

Banks across the Eurozone are feeling the weight of the European Central Bank’s (ECB) tightened intraday liquidity rules, as new findings from Planixs —...

Kaur Sutherland Champions Wellbeing-Focused Conveyancing Practice

As demands on the conveyancing sector continue to rise, law firms are being challenged to maintain quality, stay profitable, and look after the mental...

Two men arrested in money laundering crackdown

Warrants were carried out yesterday as part of an operation cracking down on money laundering in Greater Manchester. Two men, aged 30 and 25, have...

More News

Argella Moves Global Base to Dubai, Strengthening Focus on Digital and AI Growth

Technology advisory firm Argella has announced the relocation of its global headquarters from London to Dubai, cementing its commitment to the region as a...

Kaur Sutherland Champions Wellbeing-Focused Conveyancing Practice

As demands on the conveyancing sector continue to rise, law firms are being challenged to maintain quality, stay profitable, and look after the mental...

Economic survey reveals inflation is ‘number one concern’ for Greater Manchester businesses

Greater Manchester Chamber of Commerce has released the findings of its Quarterly Economic Survey, providing a decisive snapshot of the region's economic health amidst...