11.1 C
Manchester
Thursday, April 3, 2025
BusinessBespoke International Group announces record growth in 2022

Bespoke International Group announces record growth in 2022

This year, Bespoke International Group recorded record revenues, profits, and staff numbers, effectively doubling its size. The company’s major clients are in the financial, retail, telecom, travel, utility, and insurance sectors.

The businesses most impressive growth figures include:

The company headcount now topping 1400, up from 700 in 2021.

Employee numbers growing from 700 to 1400 in the past 12 months

Bespoke’s customer base includes one of Manchester’s fastest growing E Commerce retail businesses. Additionally, the company has successfully entered new geographic markets in 2022, onboarding clients in the United States and Australia.

Warrington-born Bespoke International Group (Bespoke) CEO Mark Thomason lives in Cheshire and is one of the founding fathers of the international call centre industry in South Africa. Operating as a UK-based strategic consultant, the director commented:

“We’re delighted with our performance over the past year. Six new clients, mainly in the utilities / energy sector and retail customer services have helped us deliver our impressive growth. This is a real testimony to the talents and efforts of our outstanding team. The senior team at Bespoke includes those who have progressed from ‘floor to board’ and they attribute the rapid growth to having attracted the ‘right clients’, which align with their company culture.”

Operationally, the call centre in Durban has also undergone a huge transformation and an investment in technology that matches the company’s rapid growth in clients and revenues.

Recognising how the Bespoke value proposition continues to be a compelling one, Mark Thomason commented:

“We always focus on continuous improvement and strive to achieve, as a minimum, the same performance levels as our clients or partners in-house teams. Having recently been audit approved for ISO 20071, we’re looking forward to having an even greater validation of our service offering.”

News Desk
News Deskhttps://www.businessmanchester.co.uk/
The Business Manchester News Desk team is a collective of experienced journalists and editors dedicated to delivering comprehensive business news and insights from the Manchester area and beyond. With a strong background in finance, technology, property, and innovation, our team ensures that our readers stay well-informed about the latest trends and developments in the business world. Through in-depth reports and insightful analysis, the Business Manchester News Desk team is committed to providing high-quality journalism to its audience.
Latest

Manchester launches vision for new national hub for hydrogen

Manchester is placing itself in prime position to become the home of a new national facility that will be central to the UK’s ambition...

Garden centre run by one family for six decades, up for sale

A garden centre that has been run by the same family for 60 years, is now in need of a new owner. Business property adviser,...

‘Heart of gold’: Darren Orme’s family pay tribute

The family of Darren Orme have paid tribute to him. On March 24, police recovered his body following a search in the Stadium Way area...

New manager appointed for Broadway Baths

Manchester Community Leisure Services (MCLS), the team behind the newly restored  Withington Baths, have been appointed to manage Broadway Baths in New Moston. MCLS was...
Subscribe to our newsletter
Business Manchester will use the information you provide on this form to be in touch with you and to provide updates and marketing.
Don't miss

Interactive roadshows set to help people identify bowel cancer symptoms

Two interactive roadshows are taking place in Manchester to help people identify the symptoms of bowel cancer. New research reveals that 35% of adults in...

Batman star Val Kilmer dies, aged 65

Hollywood star Val Kilmer, best known for his roles in Top Gun, Batman Forever and The Doors, has died aged 65. He died of pneumonia...

Garden centre run by one family for six decades, up for sale

A garden centre that has been run by the same family for 60 years, is now in need of a new owner. Business property adviser,...

Clarke Bell Reports Sharp Rise in Solvent Liquidations Amid Economic Pressures

Leading insolvency firm Clarke Bell has revealed a striking month-on-month rise in Members’ Voluntary Liquidations (MVLs), completing nearly four times as many solvent closures...

More News

Argella Moves Global Base to Dubai, Strengthening Focus on Digital and AI Growth

Technology advisory firm Argella has announced the relocation of its global headquarters from London to Dubai, cementing its commitment to the region as a...

Kaur Sutherland Champions Wellbeing-Focused Conveyancing Practice

As demands on the conveyancing sector continue to rise, law firms are being challenged to maintain quality, stay profitable, and look after the mental...

Economic survey reveals inflation is ‘number one concern’ for Greater Manchester businesses

Greater Manchester Chamber of Commerce has released the findings of its Quarterly Economic Survey, providing a decisive snapshot of the region's economic health amidst...