ATTAIN – which was acquired by global software specialist ICX4 in August – has seen a rapid increase in demand for its services as businesses gear themselves up for ecommerce to cope with the impact of Covid-19.
The expansion sees the ATTAIN team almost doubling in size, with appointments including: Natasha Capper as head of customer acquisition; John Grimshaw as business development manager; account manager Becca Boone; Alex Graham as sales support manager and Salim Guechoud – who completes the round of new appointments by taking on the role as technical manager.
The Wigan-based team will also be opening a second office in Trafford, and a focus on launching free webinars in 2021 will signal ATTAIN’s intention to be the go-to agency for small businesses needing digital marketing support.
Natasha said: “We are delighted be joining the business at this crucial time. The market is going through accelerated digital transformational change, and we have a unique opportunity to use our technical knowhow to help shape the next generation of business.”
Commercial manager Jackie Salt said: “Customer service has always been a top priority at ATTAIN. We really care about every one of our clients and therefore have committed to investing in our team to continue to give our trademark high level of personalised service to our new and long-term customers.
“Businesses have been hit hard by the lockdowns and have had to adjust quickly to survive. And we have been here to help them do that – from setting up e-shops to reassuring clients’ customers through targeted email campaigns and finding new audiences with digital marketing.
“The new key roles are the underpinning of the structure of the whole company and will support our ambitious plans for expansion in 2021.”