Manchester-based utilities and telecoms specialist Verastar is getting prepared for the future and investing further in their Tech Team, introducing two new disciplines into the business, Product and User eXperience (UX).
The B2B services provider offers telecoms, broadband, mobile, gas, electricity and water all on a one-bill solution, which is the output of 1000s of processes using in-house developed systems. As the part of the business’s progression they’re investing in these systems to drive further value.
Paul Pearce, Head of Software Product, joined Verastar in October 2018 with over 20 years’ experience working both agency side and in-house. He recognised the opportunity available at the services provider and the need for new disciplines from the outset.
Paul said: “For me, when looking for new opportunities it’s all about finding the right challenge. Verastar is the biggest business I’ve worked with directly, turning over £148m last year, and there was a lot of cross-over with the senior team’s values and mine.
“We need new disciplines to take us forward and enable us to look at things differently. The business so far has achieved great things from projects, we now need to look beyond these to continuously improve, so a Product Team was the next step.”