Manchester-based New Dawn Legal is offering a market niche, with independent legal software implementation advice and training – making software customisation decisions and training easier for law firms.
Established by Dawn Dutton, who has over 20 years’ experience in legal services, including implementation project management and training, New Dawn Legal helps North West law firms make the most of their CRM, CMS, PMS and DMS solutions.
The company works with leaders in the legal sector, including Brabners LLP, ensuring that the software is customised and implemented effectively, as well as ensuring that staff are fully trained to use the software to maximise the return on investment.
Dawn said: “We want to cost-effectively help law firms make the right decisions when faced with implementing one of the myriad of different software solutions for dealing with day-to-day activities, including fee earning, lead generation and finance.
“We support firms, from helping them select the right solution to assigning them with a dedicated specialist Project Manager, who will manage the entire end-to-end implementation for them, freeing up time for the Project Team.
“Most importantly, we are independent and have chosen not to partner with any software providers, meaning we only give completely impartial advice. We pride ourselves on our honesty and integrity.
“Our extensive experience of working for both law firms and legal software providers perfectly positions New Dawn Legal to offer independent and expert advice to legal practices, both large and small.
“We are passionate about using our legal and technical experience to help law firms make the right decisions when customising a system. More importantly, though, we can foresee potential pitfalls before they arise, due to our experience.
“I know exactly what it is like to be a busy fee earner and I also understand the mechanics of how the leading legal software systems work. So many times, I have seen miscommunications between law firms and software suppliers, which have had the potential to cause delays and increase costs. I also pride myself on my ability to be able to communicate effectively in both directions.”