Home Greater Manchester The Purple Property Shop extends its customer service innovations

The Purple Property Shop extends its customer service innovations

The Purple Property Shop was founded in 2010 by husband and wife, Matthew and Sally Jones

Bolton based estate agent, The Purple Property Shop, is expanding its existing innovative customer service offerings, with the introduction of free of charge 3D videos for its clients.

The Bolton-based property experts have introduced the video creation service following a successful three-month trial with selected clients. The videography is undertaken by The Purple Property Shop’s qualified photographers, with the final video being available online, on both their website and social media channels, allowing potential buyers to get a greater perspective of the property.

Founded in 2010 by husband and wife, Matthew and Sally Jones, The Purple Property Shop helps buyers, sellers, renters and landlords across the North-West, with a major focus on customer service. The independent estate agent employs eight members of staff at its Bolton office, whilst serving an extended region including Bury and Burnley.

Sally Jones, Director and Co-Owner, said: “We believe we are the only estate agent in the North-West to be offering this service, free of charge, to all of our clients selling houses with us. This ensures that our clients have the best opportunity for their house to be seen and appreciated. This is further enhanced by the fact that all the properties we showcase, are also featured on Rightmove, Zoopla and OnTheMarket websites as well as our website.

“At The Purple Property Shop, customer service is at the heart of everything we do, therefore we encourage sellers to pick and choose the services they require from us, meaning we can offer a bespoke plan for our clients. We find it very encouraging that our most popular package, is the premium package, which includes a fortnightly feedback report, outlining the interaction on the internet for the client’s property.”